Prime Global Enterprises Pty. Ltd. is an Australian wholly-owned company that owns and runs the Stylish Bags Australia online website. Our website address is https://www.stylishbags.com.au.

Refund policy

We’re so convinced you’ll love the products that we’re willing to offer a 14-day risk-free money-back guarantee. So if you receive your order and are not satisfied for any reason, you can return the product for a refund within 14 days of making a purchase. Unfortunately, our legal team advised us to include the COLOUR/IMAGE DISCLAIMER in our legal policies.

Colour / Image Disclaimer

The information provided on this website is for general information purposes and use only. Stylish Bags has made every effort to keep the products information complete and correct. However, the customer is responsible for ensuring the handbags they purchase are suitable for their specific requirements. Don’t hesitate to contact us via email for personalised service and recommendations. Also, we base any advice you give on the information you provided in the first instance. Therefore Stylish Bags will only be responsible for correct advice per that information, not the actual situation.

Despite every effort taken by Stylish Bags to provide accurate images of each product’s colour and design on their website, every individual may see these colours differently. In addition, the actual colours and designs may vary slightly due to different device screen settings, the lighting in the installation location, the shooting light of the camera, and the slight differences in product finish over time and other factors. Stylish Bags will not accept responsibility for any colour or design differences that are not factory faults. Therefore, in purchasing from Stylish Bags, you agree to accept the small risk that there will be a slight variation between the actual colour and design and the representation on our website. In addition, please be aware that colours and textured finishes often vary between manufacturers; for example, slightly different shades of ‘White’, different degrees of shininess, and different looks and feel for ‘leather’ material.

Any returns for a product due to customer dissatisfaction with a finish (that is not a fault) will need to comply with our Legal Policies.

Proof of purchase

We require a receipt, purchase order, or other proof of purchase to complete your refund. Please note that we will not issue a refund without the evidence mentioned earlier of purchase.

Shipping items

To return an order, you must contact us first.

You will be responsible for paying for the shipping costs concerning the items you wish to return. We will not refund the shipping costs.

You must package the returned products appropriately to avoid damage while in transit. If the returned product arrives damaged or used beyond what it takes to inspect it reasonably, we may reject a refund.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or email to [email protected]

This document was last updated on November 24, 2020